We collect both personal and compliance-related information when you use the DC Field App:

Personal Information:

This includes information such as your name, email address, phone number, and other details you provide during your use of the app.

Compliance-Related Information:

This includes data specific to smoke alarm compliance, such as:

• Property address and location details.
• Smoke alarm model, type, installation dates, location and maintenance records.
• Inspection results, including test outcomes, photos and compliance status.

Device and Usage Information:

We collect non-personal information such as your device type, operating system, app usage patterns, and IP address. This helps us improve app functionality and user experience.

Third-Party Data:

If the DC Field App integrates with third-party services (e.g., cloud storage, analytics providers), those services may collect additional information. We ensure that any third-party services we use adhere to strict privacy standards.

We use the information we collect for the following purposes:

Smoke Alarm Compliance Management:

To record and manage compliance-related information, ensuring smoke alarm installations and inspections meet the standards set by Australian Standard AS 3786-2014.

Service Improvement:

To monitor and improve the performance of the app, including troubleshooting issues and enhancing user experience.

Communication:

To send updates, maintenance reminders, compliance alerts, or other notifications related to your use of the app. If you’ve opted in, we may send promotional or marketing communications.

Legal and Regulatory Compliance:

To comply with Australian fire safety laws and regulations (Australian Standard AS 3786-2014), ensuring that smoke alarm installations and inspections meet all legal requirements

We do not sell or rent your personal or compliance-related data to third parties. However, we may share your data in the following circumstances:

With Service Providers:

We may share information with third-party service providers who assist in the operation of the app (e.g., cloud storage, data backup, customer support).

For Legal Compliance:

We may disclose your data to comply with legal requirements, such as responding to subpoenas, regulatory requests, or in accordance with Queensland’s and Australian fire safety laws (Fire and Emergency Services Act 1990 and AS 3786-2014).

With Your Consent:

We will not share your information with any third parties without your explicit consent, unless required by law

As a user of the DC Field App, you have the following rights concerning your personal and compliance-related data:

Access and Correction:

You can request access to the information we hold about you, as well as request corrections if your data is inaccurate or incomplete.

Deletion of Data:

You can request that we delete your personal or compliance-related information. However, certain data may need to be retained for legal or regulatory reasons (e.g., smoke alarm compliance records).

Opt-Out of Marketing:

You can opt-out of receiving marketing emails at any time by following the unsubscribe link in the email or by contacting us directly.

Data Retention:

We retain your data only for as long as necessary to provide our services and to comply with legal obligations. Compliance-related data will be retained for the period required by Queensland’s fire safety regulations.

DC Smoke Services

Email: smoke@dcsmoke.com.au

Phone: 1300 327 665

Address: 8/62 Bishop Street, Kelvin Grove, QLD 4059